Qualification Details

Qualification DETAILS

Certificate III in Business User Choice


Leap into the future of business with our dynamic Certificate III in Business course. Unpack the strategies that propel industry giants like Virgin and Apple to the forefront of innovation. Engage with a curriculum focused on personal growth, customer relationships, team cohesion, and strategic foresight. This program is your gateway to mastering sustainable business practices amid the rapid changes of the global business landscape. Get ready to transform your understanding and approach to business, setting the stage for unparalleled success.

This program is supported under the Queensland Government User Choice (Traineeship) Program. Eligible students may undertake this program utilising User Choice funding. Fees for traineeships are calculated based on the type of traineeship being undertaken, please contact PTG for information regarding these fees. For more information specifically regarding the program: User Choice| Department of Youth Justice, Employment, Small Business and Training (DYJESBT) (desbt.qld.gov.au).

The Certificate III in Business is designed for individuals navigating various Business Services roles, marking a significant step in their professional development. It suits those refining their work performance, encompassing tasks from procedural to administrative, requiring both technological and business acumen. With a focus on applying competencies, discretion, and theoretical knowledge, participants also learn to support and technically advise their teams.

This qualification is offered over a 12-month period through a blended delivery model of face-to-face and online training and assessment. The face-to-face component is delivered over a four-day workshop. Prior to commencement of the face-to-face component of the course, online pre-learning and formative assessment activities must be completed. You will have online support from trainers and assessors throughout the duration of the course.

Please note: You are welcome to attend more than one face-to-face workshop during the 12-month program if you would like extra learning or if the trainer and assessor has identified that you need extra time in order to gain competence. Extra workshops incur no further costs and are included in your original course fee/ s.

Face-to-Face Workshop
The face-to-face component of this course is delivered over a four-day workshop. During the four days you will complete training with formative and summative assessment activities within a classroom setting.

Online Activities
These consist of:

  • Multiple choice and other formative assessment questions
  • Reading learning materials
  • Reviewing slideshows
  • Video, email, text and phone conversations with Trainers and Assessors

You will need a computer or tablet with internet access for the online components of this program.

Resources required for workshop days will be provide for you by PTG. 

In order to successfully complete this qualification and gain your Certificate III in Business, you must demonstrate competency in all unit knowledge and skill requirements. If you are unable to demonstrate competency in any of your unit activities or during the face-to-face workshop, you will be invited to attend further workshops where you will be provided with support and further opportunities for practice and to demonstrate the required competencies.

Language, Literacy and Numeracy (LLN)

It is a requirement that all students wishing to enrol in this course under the User Choice program complete a short Language Literacy and Numeracy (LLN) Exam. Please complete the short LLN exam by clicking HERE. This must be done prior to your enrolment being finalised.

  • Credit Transfer: If you have completed any single or multiple units in this qualification and can provide evidence in the form of a certificate and transcript issued by a Registered Training Organisation (RTO) or educational body, you may be eligible for credit transfer. You should consult with PTG for advice on this process.
  • Recognition of Prior Learning: RPL recognises your existing experience gained through life or work for which you may not have obtained a formal qualification. If you are able to supply valid, sufficient, current and authentic evidence of having the skills and knowledge required for any or all of the required units for this qualification, you may be eligible for RPL and should consult with PTG for advice on this process.

This qualification is made up of 13 units of competency:

  • BSBCRT311 Apply critical thinking skills in a team environment
  • BSBPEF201 Support personal wellbeing in the workplace
  • BSBPEF301 Organise personal work priorities
  • BSBSUS211 Participate in sustainable work practices
  • BSBTWK301 Use inclusive work practices
  • BSBWHS311 Assist with maintaining workplace safety
  • BSBXCM301 Engage in workplace communication
  • BSBTEC201 Use business software applications
  • BSBTEC202 Use digital technologies to communicate in a work environment
  • BSBXTW301 Work in a team
  • BSBLDR301 Support effective workplace relationships
  • BSBLDR411 Demonstrate leadership in the workplace
  • BSBOPS304 Deliver and monitor a service to customer
 As a Skills Assure Supplier (SAS) Registered Training Organisation (RTO), we offer this qualification under the User Choice program, enabling eligible participants to access subsidized training options. For more information: User Choice | Department of Employment, Small Business and Training (desbt.qld.gov.au)
Student Contribution Fee: $712.00 (calculated at a $1.60 per nominal hour)
Students are required to pay the full amount of the student contribution fee at the time they enrol and before they can access the online learning platform provided for their course.

Schools-Based Traineeship - Student Contribution Fee: Nil

For information on PTG payment plans or possible funding options, please contact Paradigm Training Group. 


Dream it. We’ll help you achieve it.


Self Confidence

Practical Application


Our Location

Paradigm Training Group is now conveniently positioned in two locations at Australia’s Greatest Boatyard, The Boat Works in Coomera, QLD.

Find the administration team, Business/ Leadership/ Work Health and Safety and First Aid trainers in our office and training rooms in Building J01A of the South Yard, a short walk from Espresso Twenty5 and Boatworks Car Museum.

Our maritime training rooms are also located in the South Yard, opposite The Boat Works administration office and slipway at A-05 on the waterside of Hanger H.

We'd love to hear from you