F A Qs

Frequently Asked Questions


Paradigm Training Group is a Registered Training Organisation (RTO) that offers face-to-face (classroom), distance and online self-paced learning.

Paradigm Training Group offers:
Fully nationally accredited, and widely recognised courses and qualifications;
Flexible study options;
No pre-requisites for many of our courses;
Expert advice – we’ll help you find the right courses to meet your career goals;
Simplified enrolment – we’ll help you get started quickly and easily;
Customised training packages available. Our Training Consultants are dedicated to helping you find and enrol in the right course, for your career aspirations.

Registered Training Organisations (RTO) are providers and assessors of nationally recognised training. Only registered training organisations can issue Australian Qualification Framework qualifications.

In order to become registered, training providers must meet the NVR Standards. This ensures the quality of vocational education and training throughout Australia. Training organisations must register with their relevant state or territory registration authority to provide nationally recognised training.

Paradigm Training Group currently offers a range of courses, check out our ‘Courses’ tab at the top of our home page for more information.

Face-to-Face or classroom learning is where all material, assessments, etc., are delivered face-to-face in a classroom setting. Distance learning is where learning and assessment materials are supplied electronically or via post. The student completes their work and submits the completed work back to Paradigm Training Group via email or by post.

Online learning is a way of studying on an online platform dedicated to online course delivery. Paradigm Training Group uses a platform called aXcelerate. With online learning, all course materials are online, assessments are submitted online for marking, and communication between student’s and trainers is done online.

Online delivery is self-paced meaning you work at your own pace, so if you’ve got access to a PC with an internet connection, you’re ready to go.

In some cases students may be able to apply for Recognition of Prior Learning (RPL) if they have previously achieved the learning outcomes for an accredited module through another training course, or have other evidence validating their competence. The RTO will offer RPL for all courses where there is evidence to support the RPL application.

Evidence for RPL (certificates, transcripts, or other evidence) should be attached to an Application for RPL kit and submitted to the tutor of a course who will liaise with the RTO’s administrative staff to confirm whether the RPL status is granted, denied, or whether further information/evidence is required. If you are considering applying for RPL please speak to a PTG staff member to discuss your evidence and request an RPL kit.

National Recognition of Training means that all Australian states and territories will recognise:

The decisions of all other states and territories in registering training organisations and accrediting nationally recognised courses. Once registered by one jurisdiction, this enables a registered training organisation to operate in any state or territory without a further registration process; and

Australian Qualifications Framework qualifications and statements of attainment issued by other registered training organisations. This enables individuals to receive national recognition of their qualifications and statements of attainment. The nationally recognised training logo is used on all Australian Qualifications Framework qualifications and statements of attainment. Only registered training organisations may use the logo and only for training that is within its scope of registration.

Paradigm Training Group trainers and assessors all hold a Certificate IV in Training and Assessment qualification as well as qualifications in their area of expertise.

Paradigm Training Group is located on the Gold Coast, Queensland.

The student handbook can be located on the Paradigm Training Group website at www.paradigmtraining.com.au under the ‘Polices’ heading at the end of the page.

After enrolment Paradigm Training Group will provide you with a password and a link to the student portal. Access to the aXcelerate student portal can also be located here.

Please refer to the PTG Student Handbook for details of PTG’s refund policy and process. The PTG Student Handbook can be located on the PTG website (www.paradigmtraining.edu.au) under the ‘Polices’ heading at the bottom of the page.

Please refer to the PTG Student Handbook for details of how to make a complaint or appeal an assessment decision. The PTG Student Handbook can be located on the PTG website (www.paradigmtraining.edu.au) under the ‘Polices’ heading at the bottom of the page.

Please refer to the course outline document for course fees.

Yes, PTG offers payment plans, for further information please contact one of PTG team members at info@paradigmtraining.edu.au.

Certain qualifications do require you to have prior knowledge, for a complete list of each qualifications prerequisite requirements refer to the course overviews provided on the PTG website under the courses tab. Alternatively you may wish to contact the team at PTG on the following email address info@paradigmtraining.edu.au.

All learner resources and assessments are provided for students undertaking courses with Paradigm Training Group.

For details regarding cancellations please refer to the PTG Student Handbook. he PTG Student Handbook can be located on the PTG website (www.paradigmtraining.edu.au) under the ‘Polices’ heading at the bottom of the page.

Paradigm Training Group RTO – 41059

Paradigm Training Group is an education provider, we do not provide employment services.

If you are finding that you are unable to complete aspects of your program of study, please send an email to info@paradigmtraining.edu.au so one of our friendly team members can assist you.

Our Location

Paradigm Training Group is now conveniently positioned in two locations at Australia’s Greatest Boatyard, The Boat Works in Coomera, QLD.

Find the administration team, Business/ Leadership/ Work Health and Safety and First Aid trainers in our office and training rooms in Building J01A of the South Yard, a short walk from Espresso Twenty5 and Boatworks Car Museum.

Our maritime training rooms are also located in the South Yard, opposite The Boat Works administration office and slipway at A-05 on the waterside of Hanger H.

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