Paradigm Training Group

Course Details

Review the course structure, delivery arrangements, entry requirements, assessment information, fees and available enrolment options.

Clear Course Information Review delivery, assessment, resources and completion requirements
Flexible Delivery Delivery arrangements may include online, blended or practical learning
Student Support Contact Paradigm for guidance before enrolment or during training

Diploma of Leadership and Management

BSB50420
Nationally Recognised Training
BSB50420 Diploma of Leadership and Management
Develop contemporary leadership, communication, people-management and operational-management capability across a range of business and industry environments.
DeLIVERY
Online & Practical
Face-to-Face Workshop
15 Practical Days
Course Duration
12 Months
Units
12 Units
Course Overview

The BSB50420 Diploma of Leadership and Management is a nationally recognised qualification for individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts.

The qualification reflects roles where individuals display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. Participants develop communication and leadership capability to support individuals and teams to meet organisational requirements.

The course also develops the ability to plan, apply and evaluate solutions to unpredictable workplace problems and to identify, analyse and synthesise information from a range of sources.

PTG's selected units provide a practical focus on communication, critical thinking, workplace relationships, emotional intelligence, team effectiveness, operational planning, people performance, meetings, customer service and personal leadership.

No occupational licence
No licensing, legislative or certification requirements apply to BSB50420 at the time of publication. Completion of the qualification does not, by itself, grant an occupational licence or guarantee a particular employment or promotion outcome.
Entry and Pre-Enrolment Suitability

There are no formal entry requirements specified for BSB50420 on the National Register.

Before enrolment is confirmed, Paradigm Training Group will review the prospective student's existing skills, experience, learning needs and intended outcome to determine whether the qualification and PTG's delivery arrangements are suitable.

Suitability review
  • Reason for undertaking the qualification.
  • Relevant work, leadership or management experience.
  • Previous qualifications or relevant units of competency.
  • Opportunity to apply leadership and management skills in workplace or simulated business contexts.
Learning requirements
  • Language, literacy and numeracy skills.
  • Written and verbal communication capability.
  • Digital literacy and ability to use online learning systems.
  • Access to appropriate technology and internet.
  • Any learning-support or reasonable-adjustment requirements.

This qualification includes substantial reading, written communication, analysis, planning, workplace communication and the preparation of business-related documents. Students should be prepared to actively participate in individual and group learning and assessment activities.

Reasonable adjustment may be available where appropriate. Adjustments cannot remove required competency outcomes, compromise assessment validity or change the requirements of the training product.

Students must provide a valid Unique Student Identifier (USI) before nationally recognised certification can be issued, unless a lawful exemption applies.

Course Delivery

The qualification is delivered over a 12-month enrolment period using a blended model of online learning, trainer-supported activities, face-to-face training and competency-based assessment.

1
Online Learning
Pre-learning, resources and supported study
2
Face-to-Face Workshop
15 days of structured training
3
Assessment
Competency-based assessment across all 12 units
The 15-day workshop is not the entire course.
Students undertake learning, practice, assessment and trainer-supported activities throughout the 12-month enrolment period. Successful completion requires satisfactory completion of all requirements of the 12 units of competency.
Online Learning

Required online pre-learning and formative activities must be completed before the face-to-face workshop unless an alternative arrangement has been approved by PTG.

  • Learner-guide reading and research.
  • Online learning activities and formative questions.
  • Review of presentations, examples and supporting resources.
  • Trainer and assessor communication and support as required.
Face-to-Face Workshop

The face-to-face component is delivered over 15 training days and provides structured instruction, facilitated discussion, practical business activities, group work, skills practice, feedback and assessment preparation.

Available commencement dates and workshop schedules are provided through PTG's current course calendar and enrolment information. Students are provided with their confirmed schedule before training commences.

Students may be offered attendance at a further scheduled workshop during their enrolment period where additional learning, practice or assessment support is required. Where this support is included under the student's enrolment arrangement, no additional course tuition fee applies. Attendance remains subject to workshop availability and PTG's assessment and reassessment policies.

Primary delivery location
Paradigm Training Group, Building A05, 1 Boatworks Drive, Coomera QLD 4209. Alternative or workplace delivery arrangements will be disclosed and confirmed before enrolment where applicable.
Assessment

BSB50420 is competency based. Students must demonstrate the knowledge and practical skills required by each unit of competency rather than simply attend the workshop or complete a set amount of time.

Assessment is conducted in accordance with the requirements of each unit and may involve a combination of:

  • Written and online knowledge assessments.
  • Projects, plans, reports and other business documents.
  • Case studies and workplace or simulated business activities.
  • Presentations, meetings, discussions or role-play activities where required.
  • Practical demonstration of leadership and management skills.
  • Collection of suitable supporting evidence where required by an assessment task.

Assessment activities must allow the student to demonstrate the requirements of the relevant unit in a workplace or appropriately simulated business environment where required by the unit.

Students who do not initially demonstrate competency will receive feedback and advice about further evidence, training, practice or reassessment required. Reassessment is conducted in accordance with PTG's assessment policies and the student's enrolment arrangements.

Participation and Course Resources
Students will need
  • A computer or tablet suitable for online learning and assessment.
  • Reliable internet access.
  • A current web browser.
  • An active email address.
  • Ability to create, edit, save and upload common business documents.
PTG provides
  • Online learner access.
  • Learning and assessment resources.
  • Face-to-face training resources.
  • Trainer and assessor support.
  • Access to appropriate simulated business resources where required by assessment.

BSB50420 does not specify a mandatory work-placement requirement. Individual assessment tasks may, however, require access to workplace information or a realistic simulated business environment appropriate to the unit being assessed.

Units of Competency

To achieve BSB50420 Diploma of Leadership and Management, students must successfully complete 12 units of competency: 6 core units and 6 elective units.

Core Units
BSBCMM511   Communicate with influence
BSBCRT511   Develop critical thinking in others
BSBLDR523   Lead and manage effective workplace relationships
BSBOPS502   Manage business operational plans
BSBPEF502   Develop and use emotional intelligence
BSBTWK502   Manage team effectiveness
Elective Units
BSBLDR522   Manage people performance
BSBTWK503   Manage meetings
BSBOPS505   Manage organisational customer service
BSBPEF501   Manage personal and professional development
BSBOPS404   Implement customer service strategies
BSBLDR411   Demonstrate leadership in the workplace
Packaging
The qualification requires 6 core units and 6 elective units. PTG's elective selection includes four electives listed directly within BSB50420 and two current Certificate IV-level units selected in accordance with the qualification packaging rules.
Credit Transfer and Recognition of Prior Learning
Credit Transfer

Credit transfer may be available where a student has previously completed an identical or officially equivalent unit of competency. Evidence may include AQF certification documentation issued by an RTO or an authenticated VET transcript.

Recognition of Prior Learning

Recognition of Prior Learning may be available where a student can provide sufficient, valid, authentic and current evidence that they already possess the skills and knowledge required by one or more units.

Students wishing to seek credit transfer or RPL should discuss this with PTG as early as possible. Any resulting changes to the student's training plan, duration, assessment requirements or fees will be confirmed with the student where applicable.

Qualification Issued by PTG

Students assessed as competent in all 12 required units will receive:

Nationally Recognised Qualification
BSB50420 Diploma of Leadership and Management

A student who successfully completes only some units may be eligible to receive a Statement of Attainment for the units successfully completed, subject to applicable certification requirements.

AQF certification documentation is issued within the required regulatory timeframe after successful completion, provided all agreed fees have been paid and applicable USI requirements have been satisfied.

Attendance, payment of fees or completion of learning activities does not by itself guarantee competency. The qualification is issued only where the student has been assessed as meeting all requirements of the 12 units of competency.
Course Fees
BSB50420 Diploma of Leadership and Management
$12,000.00
Course fee includes
  • Online learner access and learning resources.
  • 15 days of scheduled face-to-face training.
  • Training and assessment for the 12 enrolled units.
  • Trainer and assessor support during the enrolment period.
  • Reasonable further training and reassessment in accordance with PTG policy.
  • Issue of applicable AQF certification documentation.
Students are responsible for
  • Computer or tablet and internet access.
  • Travel to and from training.
  • Accommodation where required.
  • Meals and other personal expenses unless expressly included in a written quotation.
Payment arrangements

An initial payment of $1,500.00 is due on enrolment. The remaining course fee is payable in accordance with the payment schedule, invoice and enrolment agreement provided to the student.

Payment arrangements are structured in accordance with applicable prepaid-fee protection requirements. Students will be advised of all required payments, due dates and applicable terms before they are required to make payment.

Refunds, cancellations, withdrawals and transfers are managed in accordance with the Paradigm Training Group Student Handbook , applicable fee and refund policies and the student's enrolment agreement.

Student Support

Paradigm Training Group provides training support according to the student's individual needs and the requirements of the qualification.

  • Language, literacy and numeracy support.
  • Digital-literacy and online-learning assistance.
  • Additional trainer guidance and learning support.
  • Reasonable adjustment where appropriate.
  • Further training or assessment opportunities where required.
  • Referral to appropriate external support or wellbeing services where required.
PTG aims to provide a safe, inclusive and culturally respectful learning environment. Students may discuss disability, accessibility, cultural or other support requirements with PTG before enrolment or at any stage during their training.

Further information about available support, reasonable adjustment, student rights and wellbeing is available in the Paradigm Training Group Student Handbook .

Student Rights and Important Policies

Before enrolling, students should review the information provided through the enrolment process and the Paradigm Training Group Student Handbook, including:

Fees, payment terms and refunds
Withdrawal, cancellation and transfer
Complaints and appeals
Training support and reasonable adjustment
Privacy and personal information
Assessment and reassessment
Credit transfer and RPL
Student conduct and responsibilities

View Student Handbook

Important Information
Registered Training Organisation
Paradigm Training Group - RTO 41059
Training Product
BSB50420 Diploma of Leadership and Management
Delivery Mode
Blended online and face-to-face training and assessment
Course Duration
12 months
Face-to-Face Component
15 face-to-face practical workshop days
Primary Training Location
Building A05, 1 Boatworks Drive, Coomera QLD 4209

Training product requirements, regulatory requirements and government funding arrangements may change. Current National Register requirements and applicable legislation prevail where they differ from information previously published. Paradigm Training Group does not guarantee successful completion of the qualification, employment, promotion or any particular career outcome.

Course Intake
BSB50420 Diploma of Leadership and Management_FFS