Course Details

The Certificate III in Business is designed for individuals navigating various Business Services roles, marking a significant step in their professional development. It suits those refining their work performance, encompassing tasks from procedural to administrative, requiring both technological and business acumen. With a focus on applying competencies, discretion, and theoretical knowledge, participants also learn to support and technically advise their teams.

This qualification is offered over a 12-month period through a blended delivery model of face-to-face and online training and assessment. The face-to-face component is delivered over a four-day workshop. Prior to commencement of the face-to-face component of the course, online pre-learning and formative assessment activities must be completed. You will have online support from trainers and assessors throughout the duration of the course.

Please note: You are welcome to attend more than one face-to-face workshop during the 12-month program if you would like extra learning or if the trainer and assessor has identified that you need extra time in order to gain competence. Extra workshops incur no further costs and are included in your original course fee/ s.

Face-to-Face Workshop
The face-to-face component of this course is delivered over a four-day workshop. During the four days you will complete training with formative and summative assessment activities within a classroom setting.

Online Activities
These consist of:

• Multiple choice and other formative assessment questions
• Reading learning materials
• Reviewing slideshows
• Video, email, text and phone conversations with Trainers and Assessors

You will need a computer or tablet with internet access for the online components of this program.

Resources required for workshop days will be provide for you by PTG. 

In order to successfully complete this qualification and gain your Certificate III in Business, you must demonstrate competency in all unit knowledge and skill requirements. If you are unable to demonstrate competency in any of your unit activities or during the face-to-face workshop, you will be invited to attend further workshops where you will be provided with support and further opportunities for practice and to demonstrate the required competencies.

• Credit Transfer: If you have completed any single or multiple units in this qualification and can provide evidence in the form of a certificate and transcript issued by a Registered Training Organisation (RTO) or educational body, you may be eligible for credit transfer. You should consult with PTG for advice on this process.
• Recognition of Prior Learning: RPL recognises your existing experience gained through life or work for which you may not have obtained a formal qualification. If you are able to supply valid, sufficient, current and authentic evidence of having the skills and knowledge required for any or all of the required units for this qualification, you may be eligible for RPL and should consult with PTG for advice on this process.

This qualification is made up of 13 units of competency:

• BSBCRT311 Apply critical thinking skills in a team environment
• BSBPEF201 Support personal wellbeing in the workplace
• BSBPEF301 Organise personal work priorities
• BSBSUS211 Participate in sustainable work practices
• BSBTWK301 Use inclusive work practices
• BSBWHS311 Assist with maintaining workplace safety
• BSBXCM301 Engage in workplace communication
• BSBTEC201 Use business software applications
• BSBTEC202 Use digital technologies to communicate in a work environment
• BSBXTW301 Work in a team
• BSBLDR301 Support effective workplace relationships
• BSBLDR411 Demonstrate leadership in the workplace
• BSBOPS304 Deliver and monitor a service to customer

 What is Career Start? 
Career Start provides individuals with the skills and support to start their career.  The program provides training to help individuals find a job and supports those already employed to move into more skilled roles or full-time employment, including after completing an apprenticeship or traineeship. Career Start supports delivery of entry level training to students, apprentices and trainees aligned with the skill outcomes required by industry.  Career Start offers either a general training pathway or employment-based apprenticeship or traineeship pathway. 

Under Career Start, an individual may access up to two subsidised training places through one of the following options: 

• a general qualification at certificate III and an apprenticeship/traineeship, noting that if the apprenticeship/ traineeship is done first, the individual is no longer eligible to access a general qualification under Career Start; or 
• two apprenticeships/traineeships at either certificate II or III, including school based apprenticeships or traineeships (SATs). 

In addition, under Career Start, individuals may access one subsidised introductory-level skill set. 
An individual cannot do two general pathway qualifications under Career Start. This is to ensure equitable access for all eligible Queenslanders to a training opportunity. 

DTET may amend student eligibility requirements at any time based on factors such as budget, emerging priorities, and the need to ensure a pipeline of workers for critical occupations and improved access to job opportunities for identified priority cohorts.

For more information and eligibility requirements please visit: Career Start|Queensland Government

All students enrolling under the Career Start program must complete a short LLN assessment prior to finalising enrolment.
Please complete the short LLN exam by clicking here.

As a Skills Assure Supplier (SAS) Registered Training Organisation (RTO), we deliver this qualification under the Queensland Government Career Start program (general training pathway), enabling eligible participants to access subsidised training opportunities. For more information: Career Start|Queensland Government

Co-Contribution Fees
The following co-contribution fees apply depending on whether a student is enrolled as non-concessional or concessional:

• Non-concessional: $402.00 (full course cost)
• Concessional: $86.00 (full course cost)

Payment Terms

In line with Skills Assure Supplier policy, upfront charging and collection of the total Co-contribution fee is not permitted. At enrolment, no more than 30% of the applicable fee is payable:

• Non-concessional: $120.60 (30% of $402.00)
• Concessional: $25.80 (30% of $86.00)

The remaining balance must be paid in full once the theory component is completed and before students are able to book their practical workshop:

• Non-concessional: $281.40 (remaining 70%)
• Concessional: $60.20 (remaining 70%)

---

Concessional Co-Contribution
To be eligible for concessional funding you must provide evidence that you:

• Hold a Health Care Card or Concession Card issued under the Commonwealth Law or
• Proof of a partner or dependent who holds a Health Care Card or Concession Card and that you are named on that card.

Please note, the co-contribution fee can be paid by another party if required (e.g., Partner, Employer, Parent). 

For information on PTG payment plans or possible funding options, please contact Paradigm Training Group. 

Please note: It is recommended that prior to completing the online enrolment form you contact us on 1300 161 640 or info@paradigmtraining.com.au to formally check eligibility prior to enrolling.

The initial enrolment form submitted will be considered tentative until such time as all eligibility documentation is reviewed. Once this process is finalised the enrolment will become active with full access to the course content through the student portal.

When completing the online enrolment form, you will be prompted to upload supporting documents which include:

• Identification (e.g. Queensland drivers license, passport, proof of age card, etc.).
• Proof of residency in Queensland (e.g. back of license, electricity bill etc.).
• Eligibility for concession (e.g. Health care card or concession card issues under Commonwealth Law.
• Australian or New Zealand Citizenship (where required).

For a full list on supporting documents please contact PTG Admin.

Paradigm Training Group is committed to supporting students throughout their training and assessment to assist with successful course completion. Support services may include assistance with language, literacy and numeracy (LLN), learning support, access to training resources, and guidance on course requirements.

Further information on available support services, including how to access assistance, can be found in the Paradigm Training Group Student Handbook, Section 3.3 – Support Services for Students, and Section 5.1 – Student Rights and Wellbeing.